FAQs

What makes us different from the rest?
Memory Central is not a big company with a lot of employees.  Each project gets the individual attention of Bret Barton, our company's owner, and never gets neglected or put aside for another project.  We stand by our commitment to 100% customer satisfaction.   Bret personally oversees every project ensuring you receive the highest quality.  Because of this, he is careful to limit the number of projects he takes on so that your video is given the time it deserves and meets the standards of quality and creativity you expect.

Who will edit my wedding video?
Every video is edited as if it will be put on our demo reel.  A great deal of time is spent on your video to make sure it meets the standard which we place upon ourselves.  Each video is edited by Bret Barton, who will also be involved in shooting your video.  This is a big advantage to you knowing that your editor is familiar with the shots and events that took place on your wedding day.

What style of editing do you use?
Memory Central has a unique style of shooting and editing.  Our main focus is the couple.  We document their day in a creative, romantic, artistic style that will not only cover the day's events, but help them remember the beauty of their surroundings, and the romance and feelings that existed.  We incorporate all of our tools and expertise in creating a timeless video for generations of family members to enjoy.

How long does my project take?
Your project will take between 4-6 weeks for completion.  Memory Central uses a unique cinematic style of editing which captures the personality and style of each couple.  Close to five hours of editing takes place for each hour of video shot.  In order to give you the video you deserve, a lot of time and effort is put in to making your video a special keepsake for you and your family.

What kind of equipment do you use?
All of our equipment is 100% digital.  We shoot your wedding on digital cameras, capture that footage with digital decks and edit your video on non-linear editing systems.  This gives us the tools to manipulate and add creativity to your video.  It also means that the quality of your video remains intact from the beginning of your project until the very end, when you pick up your final DVD.

How will you work with my photographer?
We are known for our exceptional service and will work side-by-side with your photographer until they are all done.  We will then take another 30-40 minutes to capture some unique shots for your video.

Are your shots staged?
We take pride in our ability to capture you naturally and relaxed.  We do not stage shots.  We will follow the photographer and shoot while they are getting the formal shots.  While this is going on, our focus is on capturing the natural and beautiful moments.  What usually happens is throughout the day, you begin to relax and don't even notice we are there.

Do I pick my own music?
We encourage you to choose your own music.   We are happy to suggest music that works but you will be the one watching your video for years to come and we want the final decision to be yours.

When do you need my photos and music?
We prefer to receive your photos and music 3-4 weeks before your wedding date.  Please give us your photos in the order you want them shown on your video.  It is very helpful if you number them on the back with a pencil or a sticky note.

How do I reserve my wedding date?
Please call us at (801) 725-5885 to reserve your date.  If your date is available, we will promptly send you our wedding agreement form, which will need to be returned with a $300 non-refundable deposit.  This will ensure your date gets booked with us.

When do I pay for my wedding video?
A $300 deposit books your date.  The remaining balance is due 7 days before your wedding date.

I live outside of Utah.  Will you travel to shoot my wedding?
Yes.  We love to travel and have shot many weddings and other projects out of state.  Our travel fees consist of all flight, driving, and hotel arrangements.  We also charge $150 per day to cover our time.  We will make sure to cover your wedding with great care no matter where it takes place.

What if the video camera quits working?
Your wedding only takes place once.  We won't take a chance with that.  On the very rare occasion that an accident or malfunction does takes place, we will always have a back-up camera on hand.

Should I have mulitiple cameras cover my wedding?
Multiple camera coverage can add an extra touch to your video.  While the main camera covers the events, a second camera can be shooting other important things taking place at your wedding.  Multiple cameras can definitely add to your video.

Can I buy the raw footage?
Yes.  Many couples enjoy having the raw footage as well as their main video.  We charge $75 per event put on DVD.

Please call or email us if you have any other questions.

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